Hoky69 is fully committed to protecting your privacy and personal data. This document transparently explains how we collect, use, store and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This Privacy Policy applies to all users who access or register an account on the hoky69 platform, including the official website at hoky69.onl and our mobile app. By using our services, you agree to the data protection practices described in this document.
The six core pillars of data protection we implement to keep Malaysia users safe.
All data transmitted between your device and hoky69 servers is encrypted using SSL 256-bit technology — the same standard used by Malaysia's leading banks.
Hoky69 fully complies with Malaysia's Personal Data Protection Act 2010. Your data is handled in accordance with the seven data protection principles set out in the Act.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls and regular security audits by independent third-party experts.
Hoky69 has never and will never sell, rent or trade users' personal data to any third party without explicit consent from the user.
You have the right to access, correct, transfer or request deletion of your personal data at any time through the account centre or our support team.
You can opt out of receiving marketing communications from hoky69 at any time via your account settings or by contacting our support team directly.
Hoky69 collects personal data solely as required to provide a safe, efficient and personalised service to each user. We do not collect more information than is genuinely necessary for those purposes.
Information you provide directly:
Information collected automatically:
We do not collect sensitive information such as biometric data, medical records or credit card details directly. Payments are processed through certified and secure third-party payment gateways.
| Data Type | Purpose of Use | Retention Period |
|---|---|---|
| Identity Name, IC, date of birth |
Account verification & KYC | Throughout active account + 7 years |
| Contact Email, phone |
Account communications & support | Throughout active account |
| Finance Bank account, e-wallet |
Deposit & withdrawal processing | 7 years after transaction |
| Technical IP, device, browser |
Security & Fraud Prevention | 90 days |
| Usage Platform activity logs |
Service improvement | 12 months |
| Marketing Promotional preferences |
Personalised offers and bonuses | Until unsubscription |
Every piece of data we collect has a clear and legitimate purpose. hoky69 uses user information only for the following purposes and for no other purpose without your consent:
Hoky69 processes data on valid legal bases, namely contract fulfilment, legitimate business interests, compliance with legal obligations and, in certain cases, explicit consent from the user.
Hoky69 takes an extremely cautious approach to sharing user data. We do not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where data sharing is necessary:
All third parties that receive hoky69 user data are required to sign strict data processing agreements and comply with security standards equal to or higher than those we uphold ourselves.
Under Malaysia's Personal Data Protection Act 2010 and international best practices, you have the following rights regarding the personal data you share with hoky69:
You can request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you can request a correction immediately.
You can request the deletion of your personal data, subject to legal retention obligations.
You can request your data in a machine-readable format for transfer to another platform.
You can object to the processing of your data for direct marketing purposes at any time.
You can request a restriction on data processing while a dispute or review is in progress.
To exercise any of the above rights, please contact our support team via 24/7 live chat or email us at [email protected]. We will process your request within 14 business days.
Hoky69 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the hoky69 platform.
Hoky69 implements multiple layers of technical and organisational security controls to protect user personal data from unauthorised access, disclosure, alteration or accidental destruction.
In the event of a data breach, hoky69 is committed to notifying affected users and the relevant authorities within 72 hours of becoming aware of the incident, in line with international data protection best practices.
Hoky69 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or improvements to the services we offer. Any significant changes will be communicated to users via:
Continued use of the hoky69 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how hoky69 handles your personal data, please contact our Data Protection Officer by email at [email protected]. We are here to help and will respond within 3 business days.
256-bit SSL encryption on every transaction
Your data is never sold to third parties
You can access, correct or delete your data at any time
In full compliance with Malaysian law
Join hoky69 and enjoy bank-grade privacy protection for every transaction.
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